Confirmations and reminders go out on their own.
Customers get their booking by email with Add to calendar, a text the day before and an hour before, and a review request once the job is done.
Wednesday 30 September
4:32
MailMon 8:31 pm
You’re booked in
We’ll see you Wed 30 Sep, 9:00 am.
Add to calendarMessagesTue 9:00 am
Messages8:00 am
Messages4:30 pm
JAX Tyres & Auto Narre Warren
How did we go?
Post- The booking confirmation arrives by email: “You’re booked in”, with Add to calendar.
- A reminder arrives by text the day before, and another an hour before.
- After the job, a text asks “How did we go?”
- A tap on it, and the customer gives five stars.