TapBook

For plumbers

Plumbing booking software for leaks, drains and hot water.

Customers book a plumber from Google, your website or a call you couldn't take. Blocked drains get a time, hot water gets a quote, and burst pipes come through as urgent call-backs.

No lock-in contract

Know the job before you're in the van

The form asks what's wrong and where before it offers a time, so you turn up with the right parts and the drive is already counted.

What each booking arrives with

  • The service address, before the time
  • For emergencies: burst pipe, flooding or no water
  • Whether the water is off at the meter
  • What's happening, in their words
  • Name, mobile and email

Extras they tick while they book

  • Drain cleaning
  • Leak detection and repair
  • Tap repair and replacement
  • Toilet repair and installation
  • Shower repair and fittings
  • Burst and leaking pipe repair
  • Hot water system service
  • Gas leak service
  • Gas appliance installation
  • Gas compliance or safety certificate
  • Bathroom and kitchen plumbing
  • Water pressure issues

And 1 more, or your own.

Why plumbers book with TapBook

  • Burst pipes don't wait in a queue

    Emergencies come through as urgent call-backs, with whether the water's off. Cap how many you take online in a day, and the Emergency card comes off the form when you're full.

  • The drive is part of the booking

    Every booking holds the drive there and back, worked out with Google Maps from the customer's address, so the day never fills with jobs you can't reach.

  • Hot water goes to the right plumber

    Mark who does hot water, drains or gas fitting. Hot water jobs only go to plumbers with the skill, and blocked drains go to your drain specialist first.

  • Calls from under the house still book in

    When you can't pick up, the 24/7 AI Agent answers in your business's name, texts the caller your booking link and flags a burst pipe as urgent.

    After-hours answering

Integrations

Bookings go into simPRO, ServiceM8 or AroFlo

Each booking becomes a job, work order or task with the customer and the address, ready for the office to schedule.

Plumbing booking FAQ

Emergency is its own card. Customers pick burst pipe, flooding or no water, say whether the water is off at the meter, and it reaches you as an urgent call-back. Set a daily limit and the card leaves the form once you hit it.

TapBook, from $169 a month

Turn missed calls into bookings.

Preview your booking page