Online bookings that land in simPRO
TapBook takes bookings from your website, your Google listing and the calls you can't get to, and each one becomes a service job in simPRO with its customer and site. How you run jobs in simPRO doesn't change.
No lock-in contract
- Works with
- Booking page, AI Agent
- Set up by
- You, with an API key, or us
- Cost
- Included on every plan
- Built for
- Plumbers, electricians, HVAC
TapBook takes the bookings. simPRO runs the jobs.
simPRO runs your jobs, quotes and invoices. TapBook is the front of house before it: the booking page customers use, the texts that confirm and remind, and the assistant that answers when you're on the tools.
TapBook finds the customer in simPRO by email, then by mobile, and adds them if they're new. The job goes at the address the form asked for. Nobody types a booking in twice.
Connecting takes one API key from simPRO's setup, pasted on Settings. Send it to us instead and we'll connect it for you.
How it works
Step 1
The customer books
From your website, your Google listing, or the link the assistant texts after a missed call. They pick a real time, or ask for a quote.
Step 2
TapBook confirms and reminds
The customer hears straight away by email, and by text on Premium. Reminders go out before the visit on their own.
Step 3
simPRO gets a service job
A pending service job is due at the booking's time. Quote requests and call-backs come in without a due date.
Why businesses on simPRO add TapBook
Booked before they look elsewhere
Customers pick a service and a real time in about a minute, on a page in your colours.
The booking pageYour website keeps the customer
A Book online button opens the form over your site, so nobody leaves to book.
The Website buttonBookings from Google
Book online on your Google Business Profile takes customers straight to your times.
Google Book OnlineMissed calls still book
The assistant answers when you can't and texts your booking link before they ring the next business.
After-hours answering
Keep simPRO. Put TapBook in front of it.
simPRO runs the jobs
- Jobs and scheduling
- Quotes and invoices
- Customers and sites
- Job costing and stock
TapBook brings the bookings in
- A booking page on Google and your website
- After-hours answering with the 24/7 AI Agent
- Two-way texts with customers
- Confirmations, reminders and review requests
simPRO integration FAQ
Yes. Every booking, quote request, call-back and enquiry becomes a service job in simPRO, with its customer and site. When the booking moves in TapBook, the job's due time moves. When it's cancelled, the job is archived.
No. simPRO keeps running your jobs, quotes and invoices. TapBook takes the bookings in and sends them across, so the way your office works in simPRO stays the same.
Create an API key in simPRO under System, Setup, API, then paste it with your simPRO address on Settings. Or email them to hello@tapbook.au and we'll connect it. Read the simPRO guide.
No. After the first send, TapBook only moves a job's due time, and only archives or restores it while its stage is still the one TapBook gave it. A job someone has started, completed or invoiced stays as it is.
Yes. Every booking and request goes the same way, wherever it came from: the booking page, Google, your website, the phone assistant or your team.
No. The simPRO connection is on every plan at no extra charge. See pricing.
More ways TapBook connects
Using something else? Send each booking to any app through Zapier or Make, with webhooks.
Turn missed calls into bookings.
Preview your booking pageJAX Tyres & Auto Narre Warren
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