For air conditioning and heating
Booking software for air conditioning and heating businesses.
Homeowners book a service or ask for an install quote from Google, your website or a call you couldn't take. Commercial sites get their own questions, and quotes come with photos and plans.
No lock-in contract
Coolpoint Air
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What can we help with?
Quote installs from the desk
Install quotes ask about the home and the system they want, then for photos and plans, so you can price most jobs before the measure.
What each booking arrives with
- Heat pump, ducted or hydronic, or not sure yet
- How much of the home, and how it's heated now
- Photos of the rooms, the switchboard and a floor plan
- The fault code and a photo, for repairs
- The business and the site, for commercial work
- The service address and contact details
Extras they tick while they book
- Wi-Fi controller
- Take the old heater away
- Switchboard upgrade
- Yearly service plan
- Maintenance contract
- Another unit
- New filters
- Duct and vent clean
- Take the old plant away
- After-hours install
- Smart controls
Why heating and cooling businesses book with TapBook
Homes and commercial sites, one form
Residential, Commercial and Servicing each ask their own questions. A café's ducted system and a unit's heat pump never share a path.
Photos and plans with every quote
Customers add photos of the rooms, the switchboard and a floor plan to an install quote, and the unit or its fault code to a repair.
Ready for the first heatwave
When the phone rings out in the busy season, the 24/7 AI Agent answers in your business's name and texts the caller your booking link.
After-hours answeringServicing runs that fit the drive
Servicing asks for the address first, works out the drive with Google Maps and holds it either side of the job. Extra units and filters book on the same visit.
Integrations
Bookings go into simPRO, ServiceM8 or AroFlo
Each booking becomes a job, work order or task with the customer and the site, so nobody types it in twice.
Air conditioning booking FAQ
Yes. Customers pick Residential, Commercial or Servicing and repairs first, and each asks its own questions. Commercial quotes ask for the business and the site, and offer extras like after-hours installs and smart controls.
Yes. Install quotes have a photos and plans step, and repairs ask for a photo of the unit or the fault code. Everything arrives with the request in your inbox.
Yes. Another unit is an extra on servicing, up to four more on the one visit, alongside new filters and a duct and vent clean.
Customers say what kind of system it is, whether it still heats or cools, the fault code and what it's doing, with a photo. You see it all before you book the visit.
Plans start from $169 a month, plus GST, with no lock-in contract. Every plan includes your booking page, Book online on Google and the Website button. See pricing.
TapBook for other industries
Turn missed calls into bookings.
Preview your booking pageJAX Tyres & Auto Narre Warren
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