TapBook

Turn missed calls into bookings.

Customers book from Google, your website, or a text after they call. You confirm them from one screen.

Search for your business on Google. We’ll build the page and email you the link.

TapBookJAX Tyres & Auto Narre WarrenJT

Booking page

tapbook.au/jax-tyres-auto-narre-warren
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JAX Tyres & Auto Narre Warren

Step 1 of 5

What does your car need?

Front of house for local businesses that are on the tools when the phone rings

  • Mechanics
  • Electricians
  • Plumbers
  • Property managers
  • Accountants

One booking form, everywhere customers find you

  • From Google

    Book online on your profileCustomers tap Book online in Search and Maps and land on your booking page.

    What you get:

    • Your name and address shown
    • Marked as Google in your inbox
    • We set it up, where Google allows
  • From your website

    A Book online button on any siteThe same form opens over your page, so visitors book without leaving.

    What you get:

    • Inline form or popup button
    • Your colours and logo
    • No website? Use the hosted page
  • From the phone

    Missed calls still book inAfter hours, an assistant answers and texts the caller your booking link.

    What you get:

    • Urgent calls flagged
    • Call summary on the customer
    • You choose when it answers

From missed call to booked job

Get your booking page live and let customers book themselves, in four steps.

  1. Step 1

    Add your services

    Add what you do, what it costs, and the hours you’ll honour. Your booking page is ready in your colours.

  2. Step 2

    Share your link

    Put Book online on your Google profile and your website, and text the link after a missed call.

  3. Step 3

    Customers book

    They pick a service and a time, or ask for a quote. You both get a text straight away.

  4. Step 4

    Confirm and follow up

    Confirm from one screen. Reminders and a review request go out on their own.

Someone calls at 8:12 pm. Before they try the next business, they have your booking link by text.

After-hours answering comes with Front of house

Features

Google Book Online

From a Google search to a booked job.

Customers tap Book online on your Google profile, pick a service and a time, and the booking lands in your inbox, marked Google.

  1. A customer searches Google for “car service narre warren”.
  2. JAX Tyres & Auto Narre Warren’s listing shows Book online, and they tap it.
  3. JAX Tyres & Auto Narre Warren’s booking page opens, in its colours.
  4. They choose General service, then Wed 30 Sep, 9:00 am.
  5. They’re booked in straight away.
  6. The booking lands in JAX Tyres & Auto Narre Warren’s inbox, marked Google.

Website button

A Book online button on your own website.

It sits in the corner of every page, with Call and Text above it. The form opens over your site, and the request lands in your inbox, marked Website button.

  1. JAX Tyres & Auto Narre Warren’s website shows its Book online button, with Call and Text above it.
  2. A tap opens the booking form over the page.
  3. They choose Repairs and send their details.
  4. “Quote request sent” shows straight away.
  5. The request lands in JAX Tyres & Auto Narre Warren’s inbox, marked Website button.

Two-way SMS

Missed calls get a text, and texts get a reply.

After hours, a missed call gets your booking link by text. When customers text back, you reply from TapBook, and it comes from your TapBook number.

  1. After hours, a call to JAX Tyres & Auto Narre Warren is missed, and the caller gets the booking link by text.
  2. They tap it and book Wed 30 Sep, 9:00 am, and the confirmation arrives by text.
  3. Next morning they text back: “Thanks. Can I come at 11 instead?”
  4. The text lands in JAX Tyres & Auto Narre Warren’s inbox in TapBook, and the owner replies: “No problem, 11:00 works. See you then.”
  5. The reply arrives on the customer’s phone.

Reminders and reviews

Confirmations and reminders go out on their own.

Customers get their booking by email with Add to calendar, a text the day before and an hour before, and a review request once the job is done.

  1. The booking confirmation arrives by email: “You’re booked in”, with Add to calendar.
  2. A reminder arrives by text the day before, and another an hour before.
  3. After the job, a text asks “How did we go?”
  4. A tap on it, and the customer gives five stars.

A booking form that fits the job

Customers tap photos, pick from your real free times, and answer only what your trade needs.

Your services show as photo cards, so customers start with a tap, not a blank box to fill in.

  1. The form asks “What does your car need?” and shows the services as photo cards.
  2. A tap on General service picks it.

Pay for the front of house you need

Every plan puts your booking page on Google and your website. Add texts, then after-hours answering, when you want them.

  • Starter

    Take bookings from Google and your website.

    $99 a month

    Billed monthly. No lock-in contract.

    Get started with Starter

    What you get:

    • Your booking page, in your colours
    • Book online on your Google profile
    • A Book online button for your website
    • Bookings, quotes and call-backs in one inbox
    • Confirmations and reminders by email
    • See which bookings came from Google
  • Pro

    Recommended

    Text customers from one screen.

    $149 a month

    Billed monthly. No lock-in contract.

    Get started with Pro

    Everything in Starter, plus:

    • Your own number for texts
    • Two-way texts on every booking
    • Send quotes by text
    • Confirmations and reminders by text
    • Google review requests
    • A nudge when a form isn't finished
  • Front of house

    Calls you can't take are answered for you.

    $249 a month

    Billed monthly. No lock-in contract.

    Get started with Front of house

    Everything in Pro, plus:

    • Calls answered after hours and when you're busy
    • Answers in your business's name
    • Texts the caller your booking link
    • Call summaries, with urgent calls flagged
    • You choose when it answers

Prices in AUD, plus GST. Each plan covers one location. More locations or brands? Email hello@tapbook.au.

TapBook, from $99 a month

Turn missed calls into bookings.

Preview your booking page