TapBook

Log in and switch businesses

Log in with a code we email you, join a business from an invite, and move between businesses if you work for more than one.

TapBook has no password. You log in with a 6-digit code we email you. A login exists only because a business invited that email address.

Email yourself a code

  1. Open Log in. The line reads We'll email you a 6-digit code. There's no password.
  2. Enter Email, then choose Email me a code.
  3. The page changes to Check your email. The line is If that email has a TapBook login, we've sent it a code. It works for 10 minutes.
  4. Open the email headed Your TapBook login code, enter 6-digit code, then choose Log in.
  5. If you need another code, choose Send a new code. To start again, choose Use a different email.

Under the card: Logins are by invitation. New to TapBook? Email hello@tapbook.au. Write to hello@tapbook.au if nobody has invited you yet.

The page does not say whether an address has a login. It uses the same words either way.

After you log in, TapBook sends you back to the page that asked you to log in, or to your inbox.

Join from an invite

The invite email is headed Join, then the business name, on TapBook. The button is Accept the invite. The link works once, for 7 days, and only for the email it was sent to.

What you see depends on who is logged in.

  1. Logged out: the title is Join and the business name. The line is You've been invited as an owner or You've been invited as staff, then The invite is for that email. Choose Email me a code, then enter the code. The button then reads Join and the business name.
  2. Logged in as that email: the same title. The line ends You're logged in as that email. Choose Join and the business name.
  3. Logged in as a different email: the title is This invite is for the invited email. The line ends Log out, then open the invite again. Choose Log out and continue.
  4. The invite is older than 7 days: This invite has expired. Invites last 7 days. Ask whoever invited you to send a new one.
  5. Someone already used it: This invite has been used. Choose Log in and use the invited email.
  6. The link is incomplete: This invite link doesn't work. Open the whole link from the email, or ask for a new invite.

An owner who has not accepted TapBook's terms yet goes to Authorise TapBook for the business. Tick I can accept this for the business, then choose Accept and continue. Everyone else goes to the inbox. See Quick start.

Switch to another business

If you belong to more than one business, the name at the top right is a button named Switch business. Choosing a business opens its inbox.

On a phone, open More. The heading is Switch business. Choose the business. Its inbox opens.

Your email sits at the bottom of the sidebar, with Log out under it. On a phone, Log out is on More.

When there is nothing to open

If you are logged in and no business has added you, the title is No business to show. The line is You're logged in as your email, but no business has added you yet. Ask the business owner to invite you. Choose Log out.

If you are staff of a paused business, the title is the business name and is paused. The line is While it is, only its owners can log in. Choose Log out. Owners of that business can still log in.

Things to check

The code never arrived

Check spam, then choose Send a new code. The email is headed Your TapBook login code. If you ask again within a minute, the page says Wait a minute, then send a new code.

The code did not work

The page says That code didn't work. Check it, or send a new one. A code works for 10 minutes. An empty field says Enter the 6-digit code from the email.

The email address was rejected

An empty Email says Enter your email. An address TapBook cannot use says Enter an email like you@workshop.com.au.

Updated . Still stuck? Email hello@tapbook.au