Services and extras

Services are what customers pick first on your booking page. Each one books a time, asks for a quote, does either, requests a call-back or sends a message. Extras are add-ons they can pick after a service they fit.

1. In TapBook, open Booking page.
2. Services is the first tab. Choose Add service, or open Add a service.
3. Extras is the card under it. Choose Add extra, or open Add an extra.

The services card says What customers pick first. Other enquiry always comes last. The extras card says Add-ons customers can pick after a service they fit.

Only owners can change them. Until the booking page is published, this tab isn't there yet. See Your booking page.

Each row shows the picture or icon, the title, then the subtitle, what happens, the length and the price, or None when you left the price empty. A length with a buffer reads like 1 hr + 15 min buffer.

Shown or Hidden sits on the row. Other enquiry also has Always last, and stays at the bottom. Every other service has up and down buttons, named Move then the title then up or down, and TapBook answers Order saved. Edit opens that service.

With no extras yet, the card says No extras yet. Add one, then switch it on for the services it fits. An extra's row shows its price as Quote, or the dollars with a plus, then One or Up to a number, then how many services it fits, or None yet.

A new service is headed Add a service. An existing one is headed Edit and its title. A new one starts as Book a time, 1 hr, buffer None, Shown to customers on, and ticked for every location and every team member or bay.

1. Title. Up to 40 characters, such as General service.
2. What happens: Book a time, Get a quote, Book or get a quote, Request a call-back or Send a message. Book a time and Book or get a quote show the time step.
3. Length and Buffer, only for those two. Length is how long the job holds a team member or bay: 15 min, 30 min, 45 min, 1 hr, 1 hr 30 min, 2 hr, 3 hr, 4 hr, 6 hr or 8 hr. Buffer is kept free after each job, for travel or cleaning up: None, 10 min, 15 min, 30 min or 1 hr. A start time only shows when the whole job fits. See Start times every.
4. Price (optional). Shown on the card, such as From $189. Up to 30 characters. Customers read these words on the card. An extra's price, further down, is a dollar amount.
5. Subtitle (optional). One short line under the title, up to 60 characters.
6. Icon, shown when there is no image, and Image (optional), which replaces the icon on the card. Upload image and Remove image. While a file is going up, the button reads Uploading….
7. Extras, one tick per extra you have already added. Offered after this service.
8. Locations, when you have two or more, with the line Where it's offered. Tick at least one.
9. Team members and bays, when you have two or more, with the line Who can do it. Tick at least one. With only one, they do this service and the choice stays hidden.
10. Shown to customers. Leave it off and the list says Hidden.

Choose Save service. Cancel goes back without saving. TapBook answers Service added. or Service saved.

An existing service, other than Other enquiry, ends with Remove service. The question is Remove and the title. The line is Customers stop seeing it straight away. Bookings already made keep it. Choose Keep it or Remove.

If a field is wrong: Enter a title. Use 40 characters or fewer. Tick at least one location. Tick at least one team member or bay. Use a JPEG, PNG or WebP image. Use an image under 5 MB. We couldn't upload that image. Try again.

With two or more people or bays, the ticks under Team members and bays are who can do that service. A time stays open until everyone who can do it is booked. See Team members and bays.

Add an extra and Edit with the extra's name use the same fields.

1. Name. Up to 40 characters, such as Tyre rotation.
2. Explanation (optional). One or two short sentences, up to 120 characters.
3. Price (optional). In dollars, such as 49 or 49.50. Leave it empty to show Quote. A wrong price says Enter a price like 49 or 49.50.
4. Customers choose how many. When it is on, Most at once runs from 2 to 10. When it is off, the list says One.
5. Icon and Image (optional), with Upload image and Remove image.
6. Services, with the line Offered after these services. Other enquiry isn't in this list.

Choose Save extra or Cancel. TapBook answers Extra added. or Extra saved. Remove extra asks the same question as a service, with Keep it and Remove. A missing name says Enter a name.

Other enquiry is always shown, always last, and can't be removed. You can change its subtitle and picture. The page is headed Edit Other enquiry, and those are the only fields.

The row says Hidden, or Shown to customers is off. With two or more locations, the service also has to be ticked for the location they are booking. Other enquiry is always shown.

The length and the buffer have to finish before you close. A 2 hr job can't start at 4 pm if you close at 5 pm. See Opening hours and closures and When customers can book.

The extras list says None yet, or the service's Extras ticks leave it off. Turn it on from either page, then Save extra or Save service. It is left out after Other enquiry, which has no extras.